Hospice cleaning is infection-prevention cleaning of an end-of-life care setting, delivered with the discretion and compassion that patients and families deserve. Optus Glean UK cleans hospices to the NHS National Standards of Healthcare Cleanliness 2025 and CQC Regulations 12 and 15, using Enhanced-DBS-checked, PAYE-employed operatives who understand they are working in someone's final home.
What standard should a hospice be cleaned to?
Hospices are within the scope of the National Standards of Healthcare Cleanliness 2025. Patient rooms, treatment and clinical areas, communal and family spaces are each graded FR1–FR6 to set cleaning frequency, audit frequency and target score, with results shown as a five-star rating. We build a schedule that meets the clinical standard while working quietly around patients, visitors and end-of-life care — our wider healthcare cleaning method delivered with a lighter footprint.
How do you clean with dignity and discretion?
A hospice is a home as much as a clinical setting. Our operatives are briefed on discretion, quiet working, and respect for patients and families — timing cleaning around care and visits, keeping equipment unobtrusive, and never intruding on private moments. Continuity matters here more than anywhere: the same named, familiar faces, not a rotating cast of agency staff.
How do CQC Regulations 12 and 15 apply?
Hospices are CQC-registered, so Regulation 15 (clean, suitable, maintained premises) and Regulation 12 (assess and control infection risk) both apply, including for immunocompromised patients. We provide the schedules, colour-coding, COSHH data and audit records that evidence compliance; see CQC cleaning requirements and how this fits our wider CQC premises cleaning.
Why Enhanced-DBS-checked, directly-employed teams?
Cleaning in a hospice is regulated activity with vulnerable adults, so operatives hold Enhanced DBS checks with the Adults' Barred List check, or Disclosure Scotland PVG / AccessNI equivalents. Every operative is PAYE-employed on guaranteed hours and trained to our infection-prevention standard — vetting and continuity a hospice rightly expects.