Serviced accommodation cleaning is the changeover turnover of short-let properties between guests, to a hotel standard. Optus Glean UK cleans Airbnb, Booking.com and holiday lets nationwide - fitting the tight checkout-to-checkin window, working to a hospitality checklist, and delivered by DBS-checked, PAYE-employed operatives - so every guest arrives to a spotless, review-worthy stay.
What a changeover clean covers
A changeover clean turns a property around between guests: strip and remake beds with fresh linen, full bathroom and kitchen clean and sanitise, floors throughout, surfaces and touchpoints, waste and recycling out, consumables restocked (toiletries, tea, coffee), and a reset of the property to its listing photos. Many hosts add a light welcome-presentation stage. It is the same discipline as hotel and hospitality cleaning, scaled to individual units, and for a deeper periodic reset we add a deep clean.
Linen, consumables and inspection
Turnovers live or die on linen and detail. We manage fresh-linen changes, restock agreed consumables, and inspect the property against a checklist on every visit - flagging damage, missing items or maintenance issues so you can act before the next guest arrives. Where laundry is handled off-site to a hygienic standard, that follows the RABC principles set out in our laundry hygiene guide.
Short-let rules: what UK hosts should know
Short-term letting is regulated differently around the UK. In Scotland a council licence is mandatory for all short-term lets, and in Greater London the 90-night rule limits short-term letting of a residence to 90 nights a year without planning permission. These rules affect how you operate, not how we clean - but it helps to know them; our guide to UK Airbnb and short-let cleaning rules sets out the detail, and the HMO cleaning page covers shared houses.
Built for tight, same-day windows
The hardest part of short-let cleaning is the window - checkout at 10 or 11, checkin from 3 or 4, often same-day. Because our operatives are PAYE-employed on guaranteed hours rather than gig workers, cover is built in with a named cleaner and a named relief, so a turnover is not missed when someone is unavailable. That reliability is the whole point.
Vetted teams, one contract across your portfolio
Cleaners hold keys to your guests' accommodation, so vetting is non-negotiable: every operative is PAYE-employed and DBS-checked (Disclosure Scotland / AccessNI in Scotland and Northern Ireland). If you run units in more than one town or manage on behalf of owners, one national contract gives you one standard and one account manager everywhere - see our commercial cleaning overview.