Hotel and hospitality cleaning covers guest-facing public areas, back-of-house and washrooms in hotels, guest houses and hospitality venues, kept to a consistent standard. Optus Glean UK delivers it nationwide on a fixed monthly fee with PAYE-employed, DBS-checked teams — one documented standard across every property in a group.
What hotel and hospitality cleaning covers
Hospitality cleaning keeps the parts of a venue that guests judge it by, and the parts that keep it running behind the scenes. That means lobbies, corridors, lifts, restaurants and bars, function and conference space, leisure and washroom areas, and back-of-house corridors, staff areas, and bin stores. In hospitality, cleanliness is the review, so consistency across every shift matters. It is a specialist strand of our commercial cleaning service.
Consistency and out-of-hours turnaround
Hospitality runs around the clock, so cleaning is scheduled around guests — public areas refreshed early and late, washrooms checked through the day by a day porter, and deeper work done out of hours. We fix the tasks, areas, and frequencies in a written specification and monitor against it, so the standard a guest sees is the same on a quiet Tuesday as on a full weekend.
Kitchens, food areas and TR19
Where a venue runs a commercial kitchen, the extract ductwork is a fire-safety and insurance concern in its own right. Our TR19 kitchen-extract cleaning removes the grease that builds up inside extract systems and provides the certificate insurers increasingly expect, alongside routine cleaning of front and back of house. Restaurant and bar venues are covered by our restaurant cleaning service.
Multi-property groups and national coverage
Hotel and hospitality groups rarely operate one site. Optus Glean UK is the national alternative to appointing a different local cleaner for each property: one contract, one documented standard, one account manager, and one consolidated invoice across the group — see multi-site cleaning and our hospitality and leisure sector page.
Employed, vetted teams
Cleaning teams in hospitality move through guest and back-of-house areas constantly, so who they are matters. Every operative is PAYE-employed on guaranteed hours and background-checked before assignment (DBS, or Disclosure Scotland / AccessNI in Scotland and Northern Ireland), with named cover at every property.